Washer not draining? 3 fixes before calling for service

Clogged filter, kinked hose, or a coin in the pump — most washer drainage problems are DIY.

Last reviewed May 31, 2026 by the EveryDIY.ca editorial team

20–45 min $0 CAD pricing

Safety first. If anyone is in immediate danger, call 911. Smell gas? Leave the house and call your utility's emergency line — do not flip switches.

First, drain the tub

Bail water out with a bowl into a bucket. You can't service the pump with water still in the drum.

Three things to check

Drain hose behind the washer — is it kinked or pushed in too far? It should curve into the standpipe, not jam into it. The standpipe needs a 1–2" air gap or the washer siphons.
Pump filter (front-loaders) — small access door bottom-front of the machine. Have a towel and a shallow tray ready. Spin out the trap clockwise. Coins, hair pins, and lint come out.
Lid switch (top-loaders) — if the switch is broken, the spin cycle won't engage. Tap it firmly. If that wakes the cycle, the switch needs replacing (~$25 part).

When to call service

Burning smell from underneath = drive belt or motor coupling.
Pump runs but no water moves = bad pump impeller.

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Editorial note. Wear appropriate PPE. When in doubt — especially with electrical, gas, or structural work — hire a licensed Canadian tradesperson. See our safety policy.